We've lived the chaos.
Now we help you navigate it.

Operational foundations for fast-growing businesses

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The challenge

Growing pains are a symptom of success

Every fast-growing business hits this moment

  • Leadership drowning in the day-to-day, with no bandwidth to focus on what's next
  • Processes that worked at 20 people are breaking at 80
  • No reliable visibility into what's driving performance
  • High-stakes decisions being made on instinct rather than data

The solution is rarely one-dimensional,
it requires:

  • Culture - teams that collaborate effectively and champion the changes that stick
  • Operations - financial and operational processes that scale with the business
  • Systems - data, technology and AI embedded in workflows teams actually use

Lasting solutions require addressing all dimensions simultaneously. That's what we do.

How we work

We start by listening.
Then we diagnose. Then we deliver.

01
Understanding your needs
Complimentary

Before we propose anything, we spend time understanding your context - the symptoms, what's actually causing them, and what good looks like for you. Light-touch, before any proposal or contract.

This is about fit, not selling. If we're not the right people for your challenge, we'll tell you.
02
Addressing the root cause

Deep-dives across Operations, Culture and Systems - interviews, workshops, and analysis - producing a prioritised roadmap that addresses the actual blockers, not just the obvious ones.

Not a strategy deck. A concrete plan with clear ownership and sequenced actions your team can actually implement.
03
Getting it done

We work alongside your team to implement the roadmap - bringing external expertise and accountability whilst building your internal capability. This isn't about creating dependency.

Pragmatic and case-by-case. Focused on delivering meaningful outcomes quickly, not dragging out engagements.
Our story

We've experienced every side of growth,
the ups and the downs

We met as leaders of Redkite, a data consultancy, during a period of explosive growth. We lived the rollercoaster of outgrowing our structures, systems, and processes.

We saw that scaling required redesigning team structures, updating operational systems, and building cultural buy-in for new ways of working.

Marie Carpenter

Marie

People & Culture

Built on her experience of enterprise-scale transformation, and leading an 80+ team, Marie designs solutions that stick: org design, ensuring teams adapt to the only constant that is change.

Marie led Redkite's largest practice of 85 consultants, dealing with explosive growth whilst establishing the organisational structure for sustainable operations.

She faced the classic challenges of rapid growth including over-stretched, informal structures, centralised management that couldn't keep pace, and over-reliance on contractors. She empowered managers, delegated authority and transitioned to a permanent team, transforming the practice.

Marie played a central role in transforming Redkite's people operations, developing HR policies and transforming performance management from a central process to a decentralised, manager-led model.

At Redkite, and as the Data & AI Lead for Retail at Accenture, Marie led the successful delivery and adoption of data solutions at some of the UK's largest retailers including Primark, The White Company & Halfords. She brings enterprise experience with the pragmatism of someone who's scaled a business.

Marie's strength is in leading transformations that actually stick in messy realities, building the structures, processes and cultural buy-in to succeed.

Rob Sexton

Rob

Finance & Operations

As an operational CFO, Rob has built the financial and operational foundations that enable growth: KPIs that matter, processes that scale, visibility into what drives performance.

As a CFO, Rob transformed operations at two high-growth businesses, navigating the chaos that comes when growth outpaces operational maturity.

At Freetrade, a UK stockbroker, he joined as the fifth employee, and as CFO guided Freetrade through a Series A and B, growing the team to 250 people whilst building operations from scratch.

At Redkite, he joined a business that had doubled in size in a year. Demand was growing, but operations were creaking and there was no visibility into account profitability. He built financial and operational systems to support continuing growth, then led the successful sale of the business to Accenture.

Rob started his career in audit at PwC, working with some of the largest investment banks and multinational businesses. He is a Fellow of the Institute of Chartered Accountants.

Rob specialises in the inflection point where rapid growth creates operational crisis: limited visibility into performance, leadership drowning in manual work, systems that can't keep pace. He knows how to diagnose, design pragmatic solutions, and deliver quick wins that free up leadership capacity and enable continued growth.

Josh Coe

Josh

Data & Systems

With experience across every stage of the business lifecycle, Josh excels at technical design for the real world: governance, data & technology architecture, AI workflows.

Josh began working with AI and machine learning long before the current hype cycle, using it back in 2015 to optimise marketing spend. In an industry full of consultants claiming to be experts, Josh has the experience to know what actually works, rather than what's shiny and new, and is an expert at cutting through the hype to get to the genuinely useful technology.

As one of the first employees at Redkite, Josh developed and iterated client solutions in real-time, designing propositions whilst delivering them under the pressure of rapid growth. He knows first-hand what it takes to build pragmatic solutions that work when you can't wait for perfect conditions.

At Redkite and later as the UK Practice Lead for Data Governance and Management at Accenture, Josh led the development of data platforms and master data management solutions at large organisations including Diageo, Coca Cola Europacific Partners and Imperial Brands, seeing repeatedly how the right technical foundations transform operational chaos into strategic capability.

Josh excels at designing data and technology solutions that solve operational problems that come from growth and scale: giving leadership visibility into performance, automating manual work that traps capacity, and building the technical foundations that enable sustainable scaling.